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Surgery updates

Out of Hour/111 update

The NHS 111 Wales service will launch in North Wales on Tuesday 22 June, 12pm.

NHS 111 Wales will replace the current NHS Direct Wales and GP Out of Hours numbers. Patients will be able to call 111 free of charge for urgent care including GP Out of Hours services and the health advice.

We are the latest Health Board to launch this service as part of the roll-out throughout Wales.

This number does not replace 999, and those with life-threatening emergencies should continue to call 999 when necessary.

https://bcuhb.nhs.wales/.../111-to-launch-in-north-wales.../

Travel Info Update/Covid Passports

You can now obtain a certificate of vaccination for international travel by visiting the Welsh Government website: Demonstrating your COVID-19 vaccination status when travelling abroad | GOV.WALES

Covid Booster Vaccinations 

BCUHB are coordinating all Booster vaccinations.  You will receive a letter with an appointment time and date directly from the health board when this is due.

Please do not contact the surgery with queries regarding your Booster as we do not have access to this process so will not be able to assist you.

 
 Access Standards

A new set of standards were announced by the Minister for Health and Social Services in March 2019 that are aimed to raise and improve the level of service for patients in Wales receive from their GP practices.

Use this link to find out more - AccessStandardsPoster.pdf

 CORONAVIRUS

For up to date guidance and advice please follow official NHS and Public Health websites. We will keep our website and facebook page upto date with changes to our service.
If you think you are at risk of having CORONAVIRUS, with or without symptoms PLEASE DO NOT VISIT THE SURGERY!
Firstly visit the NHS online assessment tool. This will advise you of the next steps to take.
If you have Coronavirus Symptoms, believe you are at risk and feel unwell please call NHS Direct on 111.

 

Current Appointment Booking

For all patients of Caritas Surgery in Coedpoeth and Cefn Mawr. To ensure our practices can remain open during the current Coronavirus , all patient appointment requests will be triaged by our GP and nurse team, where possible a telephone consultation will take place and patients will only be brought in to the surgery if an essential examination or procedure is required. To make an appointment with the surgery please apply by email or by calling the surgery on 01978 720450.

If you are offered an appointment to come in to the surgery please follow the Covid rules below:

Due to the current COVID 19 pandemic it is important that we minimise the risk for patients. We have in place the following rules to ensure that we are operating in a safe way. It is vital that you follow these rules.

  • Do not attend it you have confirmed coronavirus and are within the 7 day period.
  • Do not attend if you have been in contact with someone who has confirmed coronavirus within a 14 days period.
  • You must attend your appointment on time, please do not come more than 5 minutes early as you will be asked to wait outside.
  • You will not be able to be seen if you attend after your appointment time.
  • You must attend the appointment alone or if you require help, you can be accompanied by one person. If you are bringing a child it must only be one parent to accompany the child.
  • Please wear a mask to your appointment but no gloves.
  • Please follow the floor markings when entering and leaving the building.
  • Please gel your hands with the gel provided

These rules are in place to ensure that we are still able to see patient in clinic and to make sure that we provide a safe environment for all staff and patients. We appreciate you compliance with the rules during this difficult period.

Prescriptions

We are encouraging patients to request prescriptions either through My health on Line, by email or through eConsult (if you do not have access to my health on line please email us your email address so that we can set this up for you - enquiries.w00007@wales.nhs.uk.

PLEASE NOTE THAT THE LOCAL PHARMACIES HAVE ADVISED THAT DUE TO THE INCREASED DEMAND OF PRESCRIPTIONS THEY ARE TAKING LONGER TO PROCESS THEM. WE WOULD ASK ALL OF OUR PATIENTS TO BE UNDERSTANDING DURING THIS CHALLENGING PERIOD.

Asthma & COPD rescue packs

We have been made aware of some posts on social media, saying that if you have a respiratory/lung disease your GP will issue a rescue pack of steroids and antibiotics. This is recommended for some people with COPD to be used as part of a personalised plan. However for people with asthma, we do NOT recommend these as standard.
If someone’s asthma is bad enough to consider steroids it is essential they are assessed by a healthcare professional. Even at this busy time for the NHS, getting early support for any problems with your lungs is critical to keep you well and out of hospital. 
Before you contact the surgery about this please look at the attached advice to see if you qualify for this or not
Please keep yourself up to date with current guidance and if you display any of the symptoms advised by public health i.e. fever, new cough etc you should not contact the surgery, self-isolate as advised by Public health and if you feel unwell and believe you need medical assistance follow the advice here. AGWe will aim to keep you updated with current news and advice issued by Public Health Wales.

If you have returned from one of the at risk countries and you have symptoms or even if you don't have symptoms. DO NOT COME TO THE SURGERY. Please call NHS Direct on 111 or speak to a receptionist by phone on 01978 720450 for further advice.