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Surgery updates

Out of Hour/111 update

The NHS 111 Wales service will launch in North Wales on Tuesday 22 June, 12pm.

NHS 111 Wales will replace the current NHS Direct Wales and GP Out of Hours numbers. Patients will be able to call 111 free of charge for urgent care including GP Out of Hours services and the health advice.

We are the latest Health Board to launch this service as part of the roll-out throughout Wales.

This number does not replace 999, and those with life-threatening emergencies should continue to call 999 when necessary.

Travel Info Update

You can now obtain a certificate of vaccination for international travel by visiting the Welsh Government website: Demonstrating your COVID-19 vaccination status when travelling abroad | GOV.WALES

Covid Vaccinations for 18 to 39 year olds

We have been informed that patients in the 18-39 group will require the Pfizer vaccination, however this cannot be provided in General Practice. The change in guidance unfortunately has created a delay as the Health Board are having to work out the capacity for different MVCs to be able to deal with all patients from different practices.
I have been informed today that our patients should start receiving letters/texts over the next couple of weeks to be able to have vaccinations at MVCs from 6th June. You can also contact the service to book an appointment on 03000 840004.
If you are aged 40 and over or are a in a higher risk group and you have not had your vaccine yet, please call the surgery to get booked in.

Covid 19 Vaccine Update 

We believe we have now contacted everyone in groups 1-9. If you are in these groups and haven’t been contacted or you haven’t booked your appointment please call the surgery and we can arrange this for you.  
As predicted during April vaccine delivery volumes have been very low. At the moment we are receiving enough to complete 2nd doses for the higher risk groups. 
We have been advised that we will start receiving vaccines for the age group 49-30 from the start of May. If you are in this group you will receive a letter from the surgery over the next couple of weeks with an appointment time.  If you are unable to make that appointment or if you do not want to have the Covid Vaccine please contact the surgery and advise us.
Due to the current changes in guidance 29-18 year olds will need to be offered an alternative vaccine.  We will update the website with information as soon as we know what the plan is for this group.

Please see the details attached regarding the recent advice linked to the Oxford Astra Zeneca vaccine – please read the data available in advance of being offered your vaccination to ensure that you can make an informed decision at this time.

 Access Standards

A new set of standards were announced by the Minister for Health and Social Services in March 2019 that are aimed to raise and improve the level of service for patients in Wales receive from their GP practices.

Use this link to find out more - AccessStandardsPoster.pdf


For up to date guidance and advice please follow official NHS and Public Health websites. We will keep our website and facebook page upto date with changes to our service.
If you think you are at risk of having CORONAVIRUS, with or without symptoms PLEASE DO NOT VISIT THE SURGERY!
Firstly visit the NHS online assessment tool. This will advise you of the next steps to take.
If you have Coronavirus Symptoms, believe you are at risk and feel unwell please call NHS Direct on 111.


Current Appointment Booking

For all patients of Caritas Surgery in Coedpoeth and Cefn Mawr. To ensure our practices can remain open during the current Coronavirus emergency we will be no longer doing face to face appointments for routine care. All patient appointment requests will be triaged by our GP and nurse team, where possible a telephone consultation will take place and patients will only be brought in to the surgery if an essential examination or procedure is required. To make an appointment with the surgery please apply through our eConsult link on the home page of this website. If you do not have access to the internet you can telephone the surgery on 01978 720450 to make an appointment.

If you are offered an appointment to come in to the surgery please follow the Covid rules below:

Due to the current COVID 19 pandemic it is important that we minimise the risk for patients. We have in place the following rules to ensure that we are operating in a safe way. It is vital that you follow these rules.

  • Do not attend it you have confirmed coronavirus and are within the 7 day period.
  • Do not attend if you have been in contact with someone who has confirmed coronavirus within a 14 days period.
  • You must attend your appointment on time, please do not come more than 5 minutes early as you will be asked to wait outside.
  • You will not be able to be seen if you attend after your appointment time.
  • You must attend the appointment alone or if you require help, you can be accompanied by one person. If you are bringing a child it must only be one parent to accompany the child.
  • Please wear a mask to your appointment but no gloves.
  • Please follow the floor markings when entering and leaving the building.
  • Please gel your hands with the gel provided

These rules are in place to ensure that we are still able to see patient in clinic and to make sure that we provide a safe environment for all staff and patients. We appreciate you compliance with the rules during this difficult period.


We are encouraging patients to request prescriptions either through My health on Line, by email or through eConsult (if you do not have access to my health on line please email us your email address so that we can set this up for you -


Asthma & COPD rescue packs

We have been made aware of some posts on social media, saying that if you have a respiratory/lung disease your GP will issue a rescue pack of steroids and antibiotics. This is recommended for some people with COPD to be used as part of a personalised plan. However for people with asthma, we do NOT recommend these as standard.
If someone’s asthma is bad enough to consider steroids it is essential they are assessed by a healthcare professional. Even at this busy time for the NHS, getting early support for any problems with your lungs is critical to keep you well and out of hospital. 
Before you contact the surgery about this please look at the attached advice to see if you qualify for this or not
Please keep yourself up to date with current guidance and if you display any of the symptoms advised by public health i.e. fever, new cough etc you should not contact the surgery, self-isolate as advised by Public health and if you feel unwell and believe you need medical assistance follow the advice here. AGWe will aim to keep you updated with current news and advice issued by Public Health Wales.

If you have returned from one of the at risk countries and you have symptoms or even if you don't have symptoms. DO NOT COME TO THE SURGERY. Please call NHS Direct on 111 or speak to a receptionist by phone on 01978 720450 for further advice.